A public liability claim is a type of personal injury claim that arises when someone is injured because an organisation or authority failed to keep the area safe. For passengers at Preston Bus Station, one of the busiest transport hubs in the North West, the risk of slips, trips, and falls is ever-present. With thousands of commuters and visitors using the station daily, uneven surfaces, poorly marked steps, or unexpected hazards can quickly cause an accident.
If you tripped while getting off a bus at Preston Bus Station and suffered an injury, you may be able to claim compensation. The process can feel overwhelming, but knowing your rights and the steps to take makes a real difference. Marley Solicitors has supported many Preston residents with personal injury claims, ensuring they receive fair compensation for what they have gone through.
Can I claim compensation if I tripped at Preston Bus Station?
Yes, in many cases you can. To make a successful claim, you usually need to show that:
- The bus operator, local authority, or managing organisation owed you a duty of care
- They breached that duty by failing to keep the area safe
- The breach directly caused your accident and resulting injury
For example, if you tripped on a broken kerb when stepping off the bus, or slipped because of a spillage left unattended, this may amount to negligence.
What should I do immediately after a trip or fall?
Taking quick action helps protect your health and strengthens your claim. Key steps include:
- Seek medical treatment, even if the injury seems minor at first
- Report the incident to the bus driver or station staff so it is recorded
- Take photographs of the hazard and surrounding area
- Collect witness details if anyone saw the accident happen
- Keep medical records and receipts related to your treatment
If you were treated at Royal Preston Hospital, Chorley and South Ribble Hospital, or a local GP surgery, request copies of your records as these will support your claim.
What injuries are common at bus stations?
Trips and falls can lead to a wide range of injuries, from mild to severe. Common examples include:
- Sprains and strains from awkward landings
- Broken bones in wrists, arms, or ankles
- Back and spinal injuries
- Head injuries, including concussion
- Cuts and bruises requiring stitches or medical care
These injuries may require hospital treatment, physiotherapy, or long-term rehabilitation, leading to financial losses as well as physical pain.
What compensation could cover in Preston trip and fall claims?
Compensation is intended to cover both physical harm and financial losses. A successful claim may include:
- General damages for pain, suffering, and reduced quality of life
- Special damages for expenses such as lost wages, travel costs, or prescription charges
- Medical costs including physiotherapy or private treatment
- Long-term support if your injuries affect your ability to work or live independently
For instance, a commuter who fractured their ankle while tripping on damaged paving at Preston Bus Station could claim for hospital treatment, weeks off work, and taxi fares to appointments.
How much compensation could I receive after tripping in Preston?
The amount depends on the severity of your injuries and the impact on your life. As guidance:
- Minor sprains or soft tissue injuries may result in awards of a few thousand pounds
- Moderate fractures or head injuries can attract significantly higher amounts
- Serious, long-term injuries may result in substantial settlements to cover ongoing care and financial loss
Solicitors compare your situation with official guidelines and previous cases to estimate a likely compensation range.
Who is responsible for accidents at Preston Bus Station?
Responsibility will depend on the cause of the accident. It may lie with:
- If the fall was caused by a vehicle defect or improper parking, the bus operator
- The local authority or station management, if the hazard came from poor maintenance or unsafe design
- If an unattended spillage occurred without warning signs, the cleaning contractor should take responsibility
Identifying the responsible party is key to making a successful claim. Solicitors can help investigate and obtain evidence such as maintenance logs or CCTV footage.
Do I need a solicitor for a bus station trip claim?
While you could technically make a claim without a solicitor, legal support improves your chances of success. A solicitor ensures your case is properly investigated, evidence is gathered, and negotiations are handled professionally. Many cases can be taken on under a no win no fee arrangement, meaning you only pay if your claim succeeds.
Local context: Why trips happen at Preston Bus Station
Preston Bus Station is a landmark building and a vital part of the city’s transport network. Its size and heavy use mean maintenance demands are constant. Passengers may face risks from:
- Worn or uneven kerbs
- Poor lighting in certain areas
- Slippery floors during wet weather
- Congestion and crowding at peak times
These factors make it important for authorities to stay vigilant. When they fail, passengers may have grounds for a claim.
How long do I have to bring a claim in Preston?
The standard time limit is three years from the date of the accident. Exceptions apply for children, who have until their 21st birthday, and for adults lacking mental capacity. Acting quickly is always best, as evidence such as CCTV footage is easier to obtain soon after the event.
Why choose Marley Solicitors for Preston accident claims?
Marley Solicitors has a strong record of supporting local residents with personal injury claims. We offer:
- Free, no-obligation consultations to discuss your case
- Clear guidance on whether a no win no fee agreement is suitable
- Knowledge of Preston’s key locations and local services
- A supportive, approachable team that prioritises your recovery
Our experience in handling public liability claims ensures you receive practical, straightforward advice from the outset.
FAQ
Can I claim if I was partly at fault for my fall at Preston Bus Station?
Yes, you may still be able to claim, though compensation might be reduced to reflect shared responsibility. A solicitor can advise on how this could affect your case.
Do I need to go to court for a trip accident claim in Preston?
Not always. Many cases are settled through negotiation. Court proceedings are usually only required if a fair settlement cannot be agreed.
Speak to Marley Solicitors about trip claims in Preston
If you have suffered an injury after tripping while getting off a bus at Preston Bus Station, Marley Solicitors can help. We provide free consultations to assess your claim and advise on the next steps. With experience helping Preston residents recover fair compensation, our team is ready to support you.
Contact Marley Solicitors today to begin your claim and take the first step towards justice.
